Internal Search
Ask your own files a question and get the sentence it came from.
Every answer carries the quote it came from and a link back to the document it lives in. When nothing in your files covers the question, it says so instead of inventing an answer.
The refusal is the feature
A useful answer and a confident wrong one look exactly alike until somebody acts on it. By then it is in a contract, an email to a client, or a number on a closing statement.
Anything that answers questions about your business will eventually be asked something your files do not cover. What it does in that moment is the whole design.
Yours says so. It returns the passage it found and where it found it, or it tells you it has nothing — and it never fills the gap with something that reads right.
That is what makes the answers usable without checking. You are not reading a summary and hoping; you are reading the sentence, and you can open the document it came out of.
What the team ends up with
-
The source, every time
Answers arrive with the passage attached and a link back to the file. Nobody has to take the system's word for anything, which is what makes it safe to hand to someone junior.
-
Nothing invented
Ask about something the files do not cover and it says so. No plausible paragraph assembled from nearby documents.
-
It reads what you already have
The material is the material — the documents, the policies, the closing files you already keep. Nothing has to be rewritten into a knowledge base first.
Start here
Point it at your files.
Write to us and tell us what your team keeps re-asking each other — the questions where the answer is definitely written down somewhere.
Write to us